This paper has been prepared for the Urban Management Programme, a joint undertaking of the United Nations Development Programme (UNDP), United Nations Centre for Human Settlements (UNCHS), and the World Bank. The city consultations initiated by the Urban Management Programme on the theme of governance have led to increased acceptance of participatory urban governance by the urban local governments and all the stakeholders in the city. UMP activities and priorities also make a strong contribution to the UNCHS (Habitat) Global Campaign for Good Urban Governance. The campaign theme – "inclusiveness" – relates to both the campaign's vision and strategy. Participatory decision-making processes are an essential means to achieve the "Inclusive City".
This paper provides a practical overview of the various dimensions of participatory urban governance and the tools used in city consultations. It also contributes to the debate on the norms of good urban governance initiated by the campaign.