Isandla Institute together with Community Organization Resource Centre (CORC) and Violence Prevention through Urban Upgrading (VPUU) jointly implemented a short-term project, referred to as the Informal Settlements Data Project (ISDP). The focus of the project was two-fold: 1) to enhance the collection, use and management of community data for upgrading; and, 2) to promote a progressive, incremental and co-production approach to informal settlement upgrading in policy and practice.

This practice brief moves beyond a concept of conflict management towards a notion of conflict transformation in communities to suggest that strategies for addressing conflict can be constructive in bringing about a change. We unpack the generative potential of contestation and conflict while, at the same time, acknowledging that it can become unproductive in instances where it escalates into violence or where it is used as a deliberate strategy to stall or undermine the process.