This policy brief was developed in the context of the Informal Settlements Data Project, a partnership project between the Violence Prevention through Urban Upgrading (VPUU), the Community Organisation Resource Centre (CORC) and Isandla Institute, with support from Comic Relief. It draws together lessons emerging from the project, and the broader practice of the partner organisations. 

This booklet intends to support NGOs and the communities they work with to understand the institutions involved in upgrading projects and better navigate related governance processes. It is adapted from an institutional mapping exercise of the informal settlement upgrading sub-sector of human settlements development.

Isandla Institute together with Community Organization Resource Centre (CORC) and Violence Prevention through Urban Upgrading (VPUU) jointly implemented a short-term project, referred to as the Informal Settlements Data Project (ISDP). The focus of the project was two-fold: 1) to enhance the collection, use and management of community data for upgrading; and, 2) to promote a progressive, incremental and co-production approach to informal settlement upgrading in policy and practice.

This practice brief moves beyond a concept of conflict management towards a notion of conflict transformation in communities to suggest that strategies for addressing conflict can be constructive in bringing about a change. We unpack the generative potential of contestation and conflict while, at the same time, acknowledging that it can become unproductive in instances where it escalates into violence or where it is used as a deliberate strategy to stall or undermine the process.

A resource for informal settlement upgrading practitioners and community leaders. This poster is an accompaniment to the the guide for municipalities, "Advancing a Co-Production Approach to Upgrading Informal Settlements in South Africa". It promotes communities and municipalities working together to plan, implement and monitor upgrading of informal settlements towards liveable neighbourhoods.